- 01733 761361
- email here
- 01733 555197
- email here
Customer Service A competency based qualification designed to reflect the most up to date thinking on Customer Service. The programme will develop new skills increasing personal growth and improve working practice. Objectives To achieve a full level 2 qualification the candidate must complete seven units: Two mandatory units * Prepare yourself to deliver good customer service Plus five optional units to be taken from specific themed topics Level 3 candidates must be in a role that allows them to influence, monitor and implement change in the workplace. This qualification requires the successful completion of two mandatory units and six optional units.
Telephone: 01733 761 361
Email: business@citycollegepeterborough.ac.uk
Courses
News
GET WITH APPRENTICESHIPS OPEN EVENT
02.02.2012
Friday 10th February, 1pm - 5pm. Come along and have a chat with the team who care about your future. Apprenticeships are suitable for individuals who are 16 or over. Click below for more information. Apprenticeships Open Event
Events
GET WITH APPRENTICESHIPS - OPEN EVENT
From: 10.02.2012 to 10.02.2012
Come along and have a chat with the team who care about your future.Apprenticeships are suitable for indiviudals who are 16 or over. Friday 10 February1pm-5pm at City College Peterborough. EXCLUSIVE PRESENTATION: BELIEVE IN YOURSELF AND YOUR SKILLS3pm